- Discuss with the pupils, or use examples to show, different ways of achieving high quality when manufacturing a product by implementing quality assurance during all the stages of designing and making, eg accurate measuring, inspection and testing, using moulds and templates. Explain the difference between 'quality control', where the product is checked at the end of the process, and 'quality assurance', where checking throughout the process ensures quality is achieved at the end. Review with the pupils how these principles can be implemented:
- right first time, every time
- constantly aiming to improve and innovate products
- always looking to exceed user expectations
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- describe what is meant by 'quality assurance' and 'quality control' and give an example of each, eg ingredient selection, use of moulds and templates, checking temperature and pH
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